Privacy Policy
1. Introduction
At ANL Lighting Australia Pty Ltd we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Collection of Personal Information
We collect personal information necessary for the operation of our business, including but not limited to:
- Business names
- Phone numbers
- Billing and shipping addresses
- Key contact details
- Purchase order and sales return history
- Transactional details
- Invoices
- Trading terms
We collect this information through various means, including phone communications, online forms, and email correspondence.
3. Use of Personal Information
We use your personal information for the following purposes:
- To communicate with you regarding your orders and inquiries
- To process and manage invoices and transactions
- To deliver products and services to you
- To maintain and improve our services
- To send you marketing materials and updates about our products and services (where you have consented to receive such information)
4. Disclosure of Personal Information
We may disclose your personal information to third parties under the following circumstances:
- To service providers who assist us in operating our business, such as delivery companies and IT service providers
- To comply with legal obligations or to enforce our rights
- To other parties with your consent or as otherwise required by law
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes implementing physical, electronic, and procedural safeguards. Some examples of these measures include two-factor authentication, firewalls, access controls and endpoint security systems.
6. Access and Correction
You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.
8. Contact Us
For any questions or concerns about this Privacy Policy or your personal information, please contact us at:
ANL Lighting Australia Pty Ltd
5/97 Lewis Rd, Wantirna South VIC 3152
sales@anllighting.com.au
(03) 8833 7000